Mullen on Law 2.0+

Entries categorized as ‘Fix It!’

Cataphora…Yummy! Part I

April 8, 2009 · Leave a Comment

I’m in love with H5 and not just because of their killer website and name that has more cowbell than I can handle, but I also am having special moments with Cataphora.

In the run up to the Sedona Conference, I’m taking another look at legal tech from the perspective of what lawyers really need and I’m pretty sure that the teeny weeny email application I’m writing (prototype due out at the end of the summer) is on the right track.

That being said, Cataphora really does have the right approach and are FIXING IT! “It” being the way search and retrieval of meaningful content is and ought to be done.

So, understand their mission, if you choose to accept it (and you should):

Defining principle

Cataphora’s success and very existence are based upon one defining principle. This arose from a conceptual breakthrough that was simply stated, yet proved to be radical in its practical effects. This idea was that, in order to truly understand a document, you have to know about the circumstances in which it arose. In other words, you have to understand its context.

The negative

Ok, they’re a bit … oh, I don’t know whiny and snarky,

Trustworthiness is a core value in the legal marketplace and at Cataphora. We strongly recommend examining all vendor claims carefully. One way to do that is by looking at how their website used to look. The Wayback Machine makes that easy – just go here and enter the URL for the vendor in which you are interested.

I mean, really! Who CARES what a website looked like in the Wayback Machine?! Is this really part of the E-DISCOVERY dog/pony show to which unsuspecting clients are subjected? Didn’t think so.

If that’s the standard, then most legal tech projects would be doomed, because when some of us were using computers in litigation, some others of us were still in high school counting spots. And, of course, some others of us were practicing law and making googobs of money (ahem!). Besides, an appearance on the Brewster Kahle show is not really an indicator of algorithmic quality. It just means you’re lucky, really smart or have your own private Tardis.

OK, so I don’t think Cataphora folks are lucky. I think they’re really, really smart. Buuuut, it’s not exactly rocket science. Maybe it was 10 years ago, but not any more. Ever looked at Digg Labs?

Two Patents? Hmmm. Gotta think about that one.

I’ve read both, but now I’d better look at the pictures, because this is one area where I’m pretty sure there’s so much out there now that these patents may not hold much water. Not a huge fan of business method patents anyway, but when they involve stuff that seems to be open-sourced to the hilt, it gives me pause.

I could be so incredibly wrong, so I’ll take another look, but at first blush, what they write about on the site seems right out of Collective Intelligence, a book I keep next to the bedside, cuz I’m that much of a dork.

Back to the Positive

But, Elizabeth Charnock, the founder of Cataphora is a much bigger dork, said with all sorts of love, so I think worship might still be in order.

Plus, she’s a girl, and that makes her AWESOME! And, a little scary.

I love Cataphora because….

they “get” the wisdom of letting computers do what they do best. And, computers don’t really care whether you have 1 or 2 terabytes. Which means that you can leave your data unculled, and the computer will keep chugging along.

Not only that, but once the data has been marked as “non-responsive,” it can still be used for all sorts of things. Like weighting. And, making your useful dataset searching smarter. Wanna know how? I bet you do!

Call me! No, really: call me.

So, let’s get real: [ bold statement ] there’s absolutely NO real reason to cull ESI ! [ /bold statement ]

I found this really HYSTERICAL presentation the other day entitled The Real Cost of Privilege Review ( and here) and all it did was make me think of lollipops. Read it and weep.

I want to know who out there is wasting soooo much money…so I can sign them up as clients, because this sort of process is so yesterday, even your 10-yr old could probably re-engineer it to get better and more cost-effective results. I mean, hasn’t anyone ever played pick up sticks???

So, why am I adamant that people stop culling? Because it’s like trying to speak French without any understanding of grammar.

To be more precise, I’m advocating that lawyers stop culling at the first tier, as if their lives depended upon a massive reduction in terabytes. I’m suggesting that culling ought to be done by the computer, and that valuable metadata (in a really, really board sense) ought to be retained until the end of the project. I’m intimating that the document corpus is a body and it’s integrity depends upon the entirety of its members.

In other words, in Cataphora-lingo:

Cataphora is the first and only provider to develop deep analytics (not mere data statistics or simple email widgets) that give insight into the facts expressed by the ESI dataset. True analytics can (among many other things) detect individual and organizational “heartbeats” and de facto organizational substructures, evaluate typical versus anomalous behavior, assess consistency and variation in an organization’s processes, and detect patterns of data deletion.

If you’ve got lawyers doing the culling and searching, here’s yer sign: you’re going about it the wrong way. It’s like taking a hachet to an old growth forest of oak with no appreciation for the vital role played by acorns.

I say, hire yourself a legally-trained person who knows about taxonomies and understands the difference between DATA, INFORMATION and ARGUMENT.

Lawyers, do not. Not unless they’ve taken “Data 101.” They usually work bass ackwards and try to squeeze everything into theory, instead of first trying to understand what they’ve got.

This is where Cataphora’s mission is key: understand the forest before you start cutting trees.

Thus, sayeth the Mighty Snarker, thereby ending-eth the lesson!

Categories: 24593 · Classification · Design · Document Review · Fix It! · Stop Culling! · The Mighty Snarker · Theory · Vendors
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My LinkedIn Groups : Fix It!

January 5, 2009 · Leave a Comment

This is an interesting thing. LinkedIn has all these groups available, and I know some of them are active, but there doesn’t seem to be a dashboard where one can gather statistics and message frequency.

The unanswered question is “which of my 16 groups are active now”?

LinkedIn screenshot

LinkedIn screenshot

Sure, I get (and ignore) the emails from individuals. Over the course of a day or week, they build up in my short-term memory until the cache needs cleared. Then, there’s a straw/camel moment and I have to log on.

I realized today, however, that there is only limited support for actual group connectivity. For one, I can’t find any of those emails without having to click each and every group!

I ignore the emails because I have to go to LinkedIn to see what they’re about anyway…so why do I get the emails? Why don’t I just get a reminder to log in every day. Which would get ignored.

This is what I get: ” Share | Discussions | News | Updates | Members | Settings | Leave Group “

This is what I want:

Group/Logo Recent Posts Posts I’ve Read Posts I’ve Not Read
ADR, Conflict Resolution and Mediation Exchange
ASIAN LITIGATION & LEGAL SUPPORT NETWORK
Asian Studies Group
Attorney Recruiter Consortium – from the perspective of both attorneys and recruiters
Bujinkan
Information Architecture Institute (IAI)
Japan Legal
Knowledge Management for Legal Professionals
Law and Legal Open Networkers
Legal Blogging
Legal IT Professionals
LegalIT
On Startups – The Community For Entrepreneurs
SF Bay Area Ivy Plus Alumni
Taxonomy Community of Practice
Women in eDiscovery

See the amount of time it took to hand code this table? I could have spent it on LinkedIn.

What I’m saying is that LinkedIn doesn’t seem to want to be a forum provider. Sure, the functionality in there, but the heart isn’t in it.

Categories: Fix It! · The Mighty Snarker

User Fatigue and Indices

December 15, 2008 · Leave a Comment

Today, “The Mighty Snarker” ( as I have recently been dubbed )..:o))…went back to the Michigan Bar website and with an abundance of curiosity started clicking around to see what was new.

What I found was a section on “Practice Management Resource Center.” Again, with an amount of curiosity that directly contradicts my list of objectives for the day, I started clicking.

It took a long time to find anything.

Now, were I not obsessed with taxonomies and findability these days, I might continue clicking for quite a while, happily doing my lipsticked-pig-rooting-for-truffles act and wondering what my $350 plus pays for every year.

But, what I found was an outdated site that still uses cold fusion pages.

COLD FUSION PAGES!
fixit1

Lawyers are busy. Their staff are busy. So, it shouldn’t take 6 (and yes, I counted) clicks to get to a PDF of the Business Plan Outline, with three of those clicks on a teeny tiny little plus sign.

I know why I can’t take cold fusion pages: they’re relics. But, I have a fondness for the State Bar of Michigan. So this isn’t a snark, so much as a plea on behalf of my brethern and sistern: fix it!

Here’s what I’d do in three acts:

  • Give the user a choice on how to view the content, –then just give it to them in 3-clicks or less by replacing the Russian doll model with visible lists. Pull out the Checklists and Guidelines, List and Articles. Make them top level items.
  • Combine the downloads section together with the lending library and legal software sections
  • Add the “latest content” to the home page and/or text it out to the people who use it

Categories: Fix It! · Function · Law 2.0+ · Law Practice 2.0 · Product Reviews · The Mighty Snarker